
J
Works ok, my only two complaints are 1) please add a retake option for the passport photo, I had to restart 3 times because the glare was bad even though it said it was ok (like really bad glare, not sure why it thought it was ok), and 2) the chip scan only worked by placing my phone under the front cover (between front cover and the first page), maybe recommend this to others too to help! Otherwise everything else worked great. Would be nice to have the app show status once completed.
85 people found this review helpful

Dan T
It worked well enough until the point where you are told to (NFC) scan the passport. I don't have that function, and my wife's phone wouldn't work despite having it. We finally realized after about 4 scan tries that it gives the option to skip that and manually verify. Would be nice if we could skip that up front, but otherwise it worked well.
4 people found this review helpful

Michael Bryan
I was worried based on the overwhelming bad reviews but everything was super fast and worked fine the first attempt. Not sure how it could have been any easier. Took maybe 3 minutes after installing. Then I did my wife's which was equally easy, and by the time we finished hers, I had my approval back. If someone is reading comments and trying to figure out why some people have no issues and others say the app is unusable I have Samsung Galaxy S23, paid by CC,and have a US passport with chip.
21 people found this review helpful