
J
Works ok, my only two complaints are 1) please add a retake option for the passport photo, I had to restart 3 times because the glare was bad even though it said it was ok (like really bad glare, not sure why it thought it was ok), and 2) the chip scan only worked by placing my phone under the front cover (between front cover and the first page), maybe recommend this to others too to help! Otherwise everything else worked great. Would be nice to have the app show status once completed.
128 people found this review helpful

Amanda Donathen
I was worried after seeing all the bad reviews for this app, but everything worked perfectly for me. I was still trying to get my passport positioned without any glare when the app told me it had a successful scan! And no problems with scanning the chip in my passport or taking a photo of myself. And I was going to say something about waiting to hear, but I just got an email that my application was approved, about two minutes after the email saying it was being processed!
24 people found this review helpful

Marc S
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Edit: for the second person had two errors. First "service unavailable" and then after getting all the way through it just crashed. Yay for enshittification I guess. Original: App worked ok, but would have liked (I) advance warning to remove phone case and (2) extra instructions for finding the passport chip (mine was in the back cover rather than the front cover).
26 people found this review helpful